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January 2024 by Brent Pagel
Auto Service Specialists did a fantastic job repairing my brakes. I was in an emergency situation in which I needed brakes right away. They were very quick to send an estimate and make the repairs. They even provided a loaner car for me. Most importantly, they only fixed what needed to be done and did not find 10 other things to charge me for as some other services do. I would definitely use them again for future car repairs. Everyone was very kind and pleasant to work with.
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January 2024 by Tom Staab
Dan always shoots me straight and has gone the extra mile to save me money where he can. I definitely trust this shop in being fair and reasonably priced, while doing top quality work.
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November 2023 by Chloe Parrino
I’ve been going here for a while now and it’s the only car repair shop I have ever felt compelled to be loyal to. The people at the front desk are very nice, and they’ve always found the problem, explained it to me in a way I can digest, and found reasonably priced parts for me. I’m so comfortable walking in here as a young woman alone and know I’m not going to get scammed. As long as I live in this area this will be my repair shop and I recommend them 100%.
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November 2023 by M Hendrix
Had the front end of our Ford Fiesta fixed by these amazing people and their wonderful crew. They were quick and best of all honest and trustworthy with my vehicle. They called me and helped me understand the problem and assured me I was getting the best price and great service. My dad is a mechanic and all my life I’ve had him fix my cars. Unfortunately he’s older now and isn’t able to help me anymore but going to Auto Service Specialist felt like going to family again. Even 3 months later they texted me to make sure everything is still working great. Can’t say enough good things about my experience with this company so far. Best of luck to Rick and Cindy!Services: Auto body & trim repair
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November 2023 by Jack Kozie
An amazing experience! Michelle and Dan were both awesome to work with. Michelle was a delight at the front desk and very easy to schedule drop off and pick up with.Dan was extremely communicative the entire time he had the vehicle and I received speedy and thorough service! He explained all issues, weighed them with me, was very open about cost as well. Great experience.
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October 2023 by Michelle Aini
I highly recommend Auto Service Specialist. Very knowledgeable, professional and friendly. Updates are sent via text with findings, recommended repair(s) and price for which you approve. Another text is sent when the services are completed. Whenever possible, they have an option for a loaner car until the services are completed. This is a rare service available and very much appreciated! Finally, their maintenance and repair fees are quite reasonable too!
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September 2023 by Mariah Miller
I took my truck here for brakes and rotors! I was told I had to use there parts and not bring in my own because of a warranty they carry and their parts are top quality. Not even a month later my brakes locked up when I was driving They were smoking and smelled horrible. When I called shop I was told not worry because they have a nationwide warranty and my truck can be fixed anywhere for Free. When I called the warranty company they said auto service specialist had not been with their program since 2018!!! They told Me since they were not part of program I’d have to pay for a tow out of pocket. The manager at auto service (Dan) said he didn’t know what to tell me and I’d have to figure it out on my own until I got upset, he then he offered to pay for Tow. The tow was set up but I wouldn’t get help for over 3hrs. Dan told me to drive my smoking locked up breaks to a shop that was on warranty program list(that he wasn’t a part of). Finally after a long time of waiting we slowly drove to shop as he recommended. The shop called next morning and couldn’t do my truck for over 2 weeks. Dan said his warranty was good so I called company and it still wasn’t so I had to find my own shop close enough to drive. Dan paid for the repair out of pocket from the place I could find close by for a fast repair to get home. This second place obviously didn’t replace the faulty parts as they said they did. The top quality parts I paid for were not replaced because he had no warranty program to replace them! It was a lie to make me pay more at his shop!
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September 2023 by Pam
Very clean, professional shop. While the prices may be high, you are paying for their knowledge and expertise to fix your car. Did great work and had my vehicle repaired quickly. Great staff! Kept me well informed of their progress via text message. Everyone that I spoke with was friendly and knowledgeable. This was our 2nd time using this shop.
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August 2023 by Robert Lee
I loved the fact that they had a loaner car for me to use. The new exhaust system on my car exceeded my expectations. The 2 new oxygen sensors were a big noticeable improvement for sure. Thanks to Dan and his team!!
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July 2023 by Karen Prokop
Best experience I've ever had servicing my car! Will recommend them to everyone I know.Extremely knowledgeable and helpful, unlike other auto service providers. They are honest and genuineGreat quality of workThanks so very muchServices: Auto A/C recharge
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July 2023 by Craig Cammarata
My car had some issues while in town visiting and they knocked out everything same day. Between Rick and Michele, communication was great across the board. I got a clear explanation of the problems along with options and they kept me updated via text when I wasn’t available. Reasonable prices and overall positive experience. Couldn’t ask for more.
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July 2023 by Laura Yurman
My car was difficult to diagnose, but they gave me a free rental car while they figured it out! That, in itself, took a lot of stress off of me that I could still get to work! I interacted with Cindy, Michele, and Dan, and all 3 went above and beyond with their kindness. Overall, a great place to go!
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June 2023 by O Queen
Auto Service Specialists are awesome! Ever since we moved into the Broadview Heights area, we have been using them for all of auto services. From oil changes, to tires, engine work, transmission, and a few other services. All of the staff are extremely friendly and warm spirited. Their technicians are thorough and informative, keeping me in the loop of what needs to been done as well as keeping me informed of needed up coming preventive maintenance to keeping my vehicle up to date. They use a detailed messaging service that lets you know of what is good and what is in need of repair. Thanks for excellent service and dependable work!!Service: Transmission repair
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June 2023 by AKR Jeeva
They did a terrific job and I really appreciate the thorough detailed analysis. Unlike many other auto shops, Auto Service Specialists do a courtesy vehicle check and share the details in a text message for things which need care now and later. It helps to plan than beight caught by surprise!Services: Air & cabin filter replacement
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June 2023 by Mike Lallo
My wife brought my daughters car over there for some exhaust work , they stated that the entire exhaust was shot and needed replaced. They told her it was a special order item, and there was only one available, and she needed to order right away, my wife called me, and I said I would talk to them and find out what the exact story was. They tried charging me $2900 For a 2012 Toyota and tried to pressure my wife into ordering ASAP. I called another local business over the phone and they quoted $1300 for a brand new exhaust from front to rear and said bring it in . once they got there, they found out it was just a bad Gasket and charged her $150 to repair it and if they did need the part, it was readily available and would be no need to special order considering it’s one of the most popular cars on the road! They tried taking advantage of my wife and 16-year-old daughter not exactly the type of business I would refer to anyone.