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12:30 - 5PM 8:30 - 11:30AM
1294 Ridge Rd, Hinckley
Post Offices
“This is the best post office branch in Northeast Ohio. The staff are knowledgeable and helpful. People forget, but there are parking spots to the side of the post office. Just make a right on that little one-way street, folks! So I’ve never had any issues parking. Now, sometimes the customers are really rude, but the staff are super friendly and kind. I’ve had to do very complex international mailings that really stressed me out, but the staff are unfailingly knowledgeable and helpful!”
9AM - 1PM 2 - 4PM
1970 N Cleveland Massillon Rd, Bath
Post Offices
“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue.
The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.”
“Incredibly friendly and patient. I brought in a whopping 30 packages to mail and the post master could not be more understanding. Really just a genuine good guy.”
8:30AM - 5:30PM
2525 E Royalton Rd Ste 8, Broadview Heights
Post Offices
“We find this location very dependable and prefer it over the closer NORO one. I like that the have self service largehopper bin in the lobby for after hours parcel drop off. Been going here for years never had any problems. 5 stars!!!”
“Jordan is literally the kindest man on this planet! All I gotta say is if we were able to duplicate him for all USPSs country wide the customer service would be something you can’t beat. He’s amazing and everyone was saying the same when I was there!”
“This USPS location is always top notch! Super nice clerks. Responsive. We deal with them alot, because the company that I work for sends & receives a large volume of mail. Thanks USPS North Royalton!!”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“My mail carrier is Becky L., and she is conscientious, professional, and efficient. I could not ask for a better mail carrier! Period.
Also, I had occasion to interact with Julius, the afternoon shift supervisor, and I found him to be helpful, knowledgeable, and empathetic.
Both of these individuals are great ambassadors for the USPS! Kudos to them!”
“Had an awesome experience today. Tried Brunswick because the employees at Medina are rude and unhelpful and Brunswick did not disappoint! I was offered assistance with the right envelope and address label for my passport application as soon as I walked in by Arnold and he allowed me to use his stapler to attach my passport photo. Thank you for taking the time to make this a great experience, Arnold!”
“Jamie contacted me and initially I thought I had not received a response so unfortunately I left a survey stating this, but after noticing that I had the missed voicemail I emailed to update that case as I did later receive my package. I know it is the season so a few days late is not the end of the world, just glad I did end up receiving the package and glad there was someone who attempted to contact me even if I missed it.”
“Always short-staffed but the employees try their best to be quick. It's usually the customers slowing them down by being unprepared with their packages. They are friendly if you are not an annoying customer.”
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“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”