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12:30 - 5PM 8:30 - 11:30AM
1294 Ridge Rd, Hinckley
Post Offices
“This is the best post office branch in Northeast Ohio. The staff are knowledgeable and helpful. People forget, but there are parking spots to the side of the post office. Just make a right on that little one-way street, folks! So I’ve never had any issues parking. Now, sometimes the customers are really rude, but the staff are super friendly and kind. I’ve had to do very complex international mailings that really stressed me out, but the staff are unfailingly knowledgeable and helpful!”
9AM - 1PM 2 - 4PM
1970 N Cleveland Massillon Rd, Bath
Post Offices
“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue.
The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.”
“I have been provided excellent service from every postal agent at this location over the last 15 years, without fail. Though long lines seem to occur frequently, the agents always seem to be in a good mood and willing to help out any way they can. No complaints here.”
“I wanted to take a moment to recognize Arnold at the Brunswick Post Office for delivering truly exceptional customer service. Every interaction with him is consistently professional, efficient, and genuinely welcoming. He goes above and beyond to ensure that every customer feels valued, taking the time to explain processes clearly and making even the busiest moments feel smooth and stress-free.
What truly stands out is his positive attitude and dedication—he brings a level of care and attention that is rare to find. Arnold represents the very best of customer service, and his commitment does not go unnoticed. It is always a pleasure being assisted by him, and he makes a lasting impression every time.
He is a tremendous asset to the team, and I sincerely hope his efforts are recognized.”
“Incredibly friendly and patient. I brought in a whopping 30 packages to mail and the post master could not be more understanding. Really just a genuine good guy.”
8:30AM - 5:30PM
2525 E Royalton Rd Ste 8, Broadview Heights
Post Offices
“We find this location very dependable and prefer it over the closer NORO one. I like that the have self service largehopper bin in the lobby for after hours parcel drop off. Been going here for years never had any problems. 5 stars!!!”
“One of my favorite post offices around. Simple easy decent parking and I totally love their self service kiosks which makes it so easy to scan packages get a receipt and be on your way.”
8:30AM - 6PM
6509 Brecksville Rd, Independence
Post Offices
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“This USPS location is always top notch! Super nice clerks. Responsive. We deal with them alot, because the company that I work for sends & receives a large volume of mail. Thanks USPS North Royalton!!”
“Mostly busy location with long lines, especially during peak hours, but that is pretty common for this post office. I usually just drop off my mail and packages, so I cannot say too much about the full customer service experience. Parking is plentiful, although it can fill up quickly during busy times. The building itself is not very large, so when the line gets long it can feel a little cramped inside.
That said, the location is convenient and seems organized considering how many people come through daily. The self-service drop-off area helps make quick visits easier, and the place generally feels clean and well maintained. If you go during non-peak hours, the experience is much smoother.”
“Always short-staffed but the employees try their best to be quick. It's usually the customers slowing them down by being unprepared with their packages. They are friendly if you are not an annoying customer.”
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“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”