Fifth Third Bank & ATM, a diversified financial services company headquartered in Cincinnati, Ohio, has received positive reviews from its customers. The bank operates 1,191 full-service Banking Centers, including 94 Bank Mart® locations, and 2,541 ATMs across several states. The staff is described as friendly and helpful, particularly in accommodating customers with disabilities. One customer had a quick and pleasant visit to open a checking and savings account, while another praised the staff for always coming around the counter to make eye contact, making the customer feel respected and worthy. Another customer had a problem resolved after the staff did some digging, with the three ladies handling the issue in a wonderful manner.
I had a problem with my debit card and checking account. I was dreading the process to fix it. But, Adelia there was super helpful, attentive and friendly. Resolved my issue quickly. Couldn't be happier!
May 2025
Use to like this bank, had great service. Had one girl tell me anything I needed just call her she will help. I've called for help a few times. Left messages for her. She doesn't call back. I'll be moving banks soon .
