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April 2024 by Nicole Topeka
This and any other branch we have used has always been friendly and professional.
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March 2024 by Wendy Jarrett
Never had a problem. Am handicapped now and they always come around the very tall counter to make eye contact. They don't have to do this, I don't ask. Everyone has done this, approximately 8 different people. Very customer wheelchair friendly. I've had so much rejection from so many people. That it's definitely a bonus. Out of even family they make me feel like I am Worthy to be respected still ❤️ happy with you
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February 2024 by Walter Pyle
Awful drive thru experience.
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January 2024 by Seh Bodhiaire
This is literally the worst bank one could choose for their financial needs. Customer support is a joke, nothing is consistent. Through my whole experience, Abigail M is the only reason I didn't completely give up on 5/3.
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May 2023 by J M
Horribly slow bank and not enough people working.
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May 2023 by VANITA KELLAWAN
No customer support. I have been locked out on all platforms due to "too many attempts" Makes no sense because no attempts have been made. Customers can only access a virtual assistant through the website of app. So what happens now? No access to cash until I can get someone to physically pick up a phone on Monday?One of many issues faced with this Bank. Monday there will be some changes made for us as customers.
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April 2023 by Fred Doseck
Stopped at 53 in huberhights on 4/26/23 to deal with a problem I had can't remember the 3 lady's name but all 3 was wonderful. And my problem was solved after they did a little digging on my issue . Thanks lady's ?
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April 2023 by Terry Smith
15 minutes in the drive thru line. Said they are busy this time of the month. Poor management in staffing. Never a problem at the Fairborn branch.
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April 2023 by T Smith
15 minutes in the drive thru line. Said they are busy this time of the month. Poor management in staffing. Never a problem at the Fairborn branch.
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October 2022 by brandie finkley
I came in to put some money into my landlords account to pay my rent, I was going to make the transaction thru my debit card. I had the deposit paper filled out and was ready to to make the transaction when the teller informed me, that using my debit instead of cash would be around a 20% interest. So I left and went to my bank and got the cash however when I arrived back here they were closed. So I recently called another fifth third bank to see how much was I going to be charged to put money into my landlords account, and I was told fifth third doesn’t charge a fee for the cash advance that my bank may charge a fee. To sum it up the teller at this location didn’t want to help me which is why she told me I would charged a high interest rate, so that I could leave. It was 35minutes before closing. I wasn’t giving proper information. When I transferred money at another more professional location the process has been smooth.
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August 2022 by Brock Whitaker
Terrible service. You’re better off at any other bank. If you can’t find another bank just keep your money under your mattress.
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January 2022 by Hanan Mustafa
worse bank ever i hate them won't send code to my phone
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October 2021 by Ferda G.
I don’t understand the negative reviews listed down. There are really great professionals working at this branch who know what they are doing. I have a particular person here too that really is not my favorite either, but it does not change the fact that they have a wonderful team here that is always willing to help, respectful, polite and considerate. Will keep doing business with this branch and thanks to Paige, Megan, Mike, Karen and Mackenzie!
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August 2021 by The artist fka Top5doa
Update: I was asked to take off my mask off and I have an illness that compromises my immune system. I took it off to not seem difficult but I was INFURIATED inside. I spoke with somebody about it and I was told I would get a call back. Never did! I made the very right decision ending my business at this bank. They proved to me over and over they care nothing about their customers
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August 2021 by Michael Wainscott
Excellent experience.
