Lowe's Home Improvement provides a clean and well-maintained store with an easy-to-maneuver layout, including a neat garden department. Staff members are friendly and willing to help, often seeking assistance from colleagues when they do not know the location of specific items. The store's management, such as a courteous and polite manager, offers helpful support, especially with online orders. While some customers feel that greeting and customer engagement could improve, there are friendly employees at checkout and in various departments who provide good service. The lawn maintenance staff demonstrates good product knowledge, aiding customers in selecting the right items for their projects. The plant section has seen a decline in quality, as some employees are letting the plants die, unlike the past when knowledgeable staff ensured healthy plants. Overall, there are dedicated employees who assist with various needs, from helping load heavy items with forklifts to ensuring accurate pricing and smooth checkout experiences.
Everything I need is there and knowable staff has saved me time and money
July 2024
Love when it smells like wood in here (not a euphemism (though it could be for the right price))
July 2024
Clean store, easy to manuvor through. The service help is a little shaky, most of the employees did not know where specific things are, even though they were in that department. They were friendly and opted to find help of other employees to find what I needed. Garden dept. was also neat and tidy
