Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Huber Heights store. Customers can visit the store in person or schedule an online appointment for a convenient shopping experience. The store provides options for online order pick-up, free 2-day shipping, express lockers, and same-day delivery where available. Customers have reported positive experiences at the Verizon store, praising the knowledgeable and helpful staff. Employees, such as Katlin and Carlos, are described as polite, patient, and skilled at understanding customer needs and finding the right solutions. The store manager has also been noted for their kindness and attentiveness. Overall, the Verizon store in Huber Heights is known for its excellent customer service, with employees going the extra mile to ensure a satisfactory experience. Customers can expect a smooth and efficient process when visiting the store or placing online orders.
Chris and Da'quan were awesome! Great service, very knowledgable! Entertaining and polite! I broke my phone 6:00pm and they had me up and running with a new phone and lowered my bill by 7:30pm. *two thumbs up*
April 2026
5 star for the store but 1star for Verizon customer service via phone. It was a nightmare. This store fixed the issue and did a superb job. Don’t order Verizon on the web or via phone.
March 2026
Jay was very kind and helpful. He was patient and took the time to explain things to my mom.
