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October 2023 by Brittany Varney
3 packages no drop off. Drove on by. Had to make multiple calls to get my packages. And I'm the only one in household who has this problem. Get it together or hire new people. Drove past without even stopping.
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August 2023 by John Serwach
Was passing thru town and needed to mail a Few things- asked a carrier with short brown hair for help but she was very rude- fortunately a clerk named Angela came out and offered to help. If only all their employees were as pleasant as her. She really went the extra mile.
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August 2023 by CJ McIntosh
no wonder why USPS is going under. i cant order a simple item without them saying my driveway was inaccessible (it isnt) or that im not home for it (im outside working in my front yard) and forcing me to come pick it up at terrible times.then their phones are disconnected so you cant call them. when you call corporate, its miles of automated red tapea total joke
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March 2023 by Michael Andrews
It’s alright I guess, I like how old school it feels though. I hope that doesn’t change.
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December 2022 by Noble
Been doing Amazon subscribe and save for years. My normal mailman changed. My driveway is average. They had a new person and the manager first said they wouldn't deliver to my porch because they had no where to park. Then goes on to reveal he was not going to make her carry 35 pound boxes up to my porch. Now they are retaliating and placing boxes in my yard, beside vehicles, in front of the garage especially when its raining that day. I'm gathering evidence its quite obvious they want to play games. So our tax dollars for the town of Jackson are employing 90% unprofessional tyrants. Everyone may want to keep an eye on the news as its unbelievable how the servants are treating the citizens of Jackson. Complete failure from management. I'm not speaking bad about the good folks they know who they are. Everyone will know who the bad ones are when they are highlighted and made stars via the news and social media. Internal investigations don't work Noone is held responsible. Record your interactions with these clowns thats my opinion do what you believe is right. Then make them stars when they show how big of a tyrant they are via social media etc.. Its time for change in this post office.
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August 2022 by Lilysmomma Booth
Absolutely horrible. I go in to pick up my package because I need it for the morning and she doesn’t even look for it, not even on the computer. Tracking says it in the faculty but she steps 2 steps in front of me and says, no, I don’t have it without even looking. Kept telling me that it may need a signature but it doesn’t. It wasn’t out for delivery today, I just wanted to pick it up. But she apparently didn’t want to go look. I’ve been trying to call for over an hour but the phone is always busy, must be off the hook too.
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December 2021 by Obscure Mics
There's one absolutely miserable woman that works there, who is rude, and hateful, and ridiculously annoying. She ruins the whole place. I'd give this place 5 stars if I happened to go there when it was her day off every time.
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August 2021 by Treven Gilliland
It’s a post office so I mean not much to review but it’s nice.
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April 2021 by Bryan Holt
Phone is always off the hook
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January 2021 by Lexie Martin
Angie is so kind each time I come to the post office. She always exerts wonderful customer service, has a genuine smile and is always ready to help.
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August 2020 by Lexie Dickinson
Angie is so kind each time I come to the post office. She always exerts wonderful customer service, has a genuine smile and is always ready to help.
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February 2020 by randomstuff yt
Very rude and not customer friendly post office. They act like you're inconveniencing them when they are government-funded and are supposed to be there for us not the other way around. I don't go to visit postal workers I go there to handle my business so I don't appreciate the nasty attitudes I get every time I have to go there . Unfortunately there is nowhere else to go for the area ?
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October 2019 by James Coleman
Absolutely the worst Postal Service I have dealt with. They will not work with you when packages are Miss delivered or have the wrong information or try to resolve an issue. worst customer service and the most rudest people.
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June 2019 by Rebecca Benjamin
Been going here for all my postal needs for about a year and haven't had any issues. Coming from a big city where postal employees were a nightmare to deal with, it's nice being greeted with a smile and helpful when needed.
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December 2018 by Kimber Arahood
My package was misdelivered to this postal service. The labeling was messed up and then delivered to an address in Jackson. When I called to find out if there was anything I can do I was talked to like i was not only an inconvenience to them but like i was an idiot for even calling. So now not only is my daughters sold out birthday gift gone but the people at this post office were very rude about my asking for help and haven't even taken the time to call me back. I'm so thankful for my post office being helpful and understanding I feel bad for those whom have to deal with some of the workers and POST MASTER of this facility.
