AutoZone in Johnstown is a large, well-stocked store with a very good selection of auto parts, accessories, and maintenance items. Customers describe it as a super, clean, and well-lit location that feels better than competitors. The staff is consistently noted for being very knowledgeable, friendly, professional, and providing great customer service. Employees are helpful over the phone, verify part availability, and offer useful recommendations. They frequently go above and beyond, such as by installing parts like wiper blades in the rain, helping with installations in the parking lot, providing valuable advice about vehicles, and ensuring everything works properly before the customer leaves. This exceptional service creates repeat customers who highly recommend this AutoZone for all auto needs.
Had to replace a battery I bought in the Kingston New York branch. Store manager was awesome. And he's always there except Wednesdays wonderful man and I said to his company.
June 2025
VERY knowledgeable staff, clean\\ well-lit store, fully stocked and a Much better feel then those other guys right across the street!
May 2025
I was having trouble getting some plastic retaining clips fastened on an air filter shroud and the store manager John, came out in the cold rain and helped me get them fastened. Great customer service and I will be a repeat customer. Thanks John!
