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“I went in looking for a washer and was assisted in buying one very quickly, very professional service they helped me load it up. Will purchase my next appliances from here, washer works perfectly so far”
“Had a great experience at Big Sandy buying a recliner. Our salesperson, Richard was very friendly and helpful. Purchase process was quick. Went to several other stores and came back to Big Sandy. Price was great and love their price guarantee (will refund difference if it goes on sale soon).”
“I walked into the store with a plan to buy a range. The sales team was excellent. They didn't try to sell me the most expensive unit. They listened to my needs and helped to find the best range for the amount I wanted to spend. They showed me several ranges in my price range and allowed me to research them and look at all the features each had to offer. Cameron White was especially helpful and knowledgeable in what I was looking for.”
“Cameron was amazing…again! He sold us our refrigerator about a year ago and now he sold us a range and microwave. He knows his stuff and is so easy to work with. Nick was great too! We will definitely be back for any of our appliance needs.”
“My experience with Ferguson has been absolutely amazing! My water heater busted on Wednesday right before Thanksgiving. The sales team at Ferguson was able to find the replacement water heater I wanted at another store and have it shipped to my local store by Friday! When we arrived at the store to pick it up, the water heater was larger and heavier than I anticipated. The exceptional staff at Ferguson offered to deliver the water heater to my home that day so I didn't have to go the weekend without hot water. The delivery driver followed me home and helped me unload the water heater. Truly outstanding customer service - could not recommend this place more!”
“Excellent service. Went Above & Beyond to help me. I have been in the hospital a few times and got a little behind, I didn't show up when I said I would (couldn't be helped) and they worked with me since I never deferred any payments before and helped me to where I was caught up by paying just what I was able to pay. I know a deferral goes on at the end of the lease but they didn't have to help yet they did! Thanks!”
11AM - 6PM
2800 N Springboro Pike, Dayton
Appliances
“Arron was a very helpful and nice person. We bought a beautiful sectional with 2 recliners by a good price.
I recommend American freight on springboro pike for every one.
Thanks Arron ?”
“Came in today with my boyfriend we were sick of let’s be honest a crappy vacuum that broke after every use , Dave I believe his name was the owner of the store took the time to talk to us ! And help us figure out what vacuum would be right for us , he even showed us right down the history of the store. I loved going here and after using the vacuum we bought I can actually breathe 🩷 thank you so much ! Will be back and suggest this place to everyone”
“The paint Department was very helpful while we were choosing the color for our fence.
While paying and getting our propane tank, Audrey was helpful and friendly.”
“If your credit is let's say average ok?? It is a good way to start building you your credit score & in today's time, our credit needs all the help it can get folks, have a great day folks, stay well...”
“I am very satisfied with Aaron's in Huber Heights, we purchased a sofa, it was broken upon delivery but the store dispatched a tech out and within 2 weeks it was back to new again. The tech came right out to the house. Thank you Aaron's associates for making it right! It's very nice to know that company's still stand behind their Guarantee. Accidents happen thats a given, its how they are corrected is what's important to us. Aaron's definitely made it right!! Thank you again!”
“This is basically the Dollar tree for men we go in to buy a single item, then proceeded to look in every single aisle until we have a cart full of tools we never knew we needed”
“I had a tremendous experience with Buy Rite. Had been scrimping and saving for a stove and cooking in crock pot, toaster oven, single burner for too long. Little did I know I could get such a fine appliance for so little. Everyone was polite and honest with me, and the same day I picked out a range, it was delivered. The delivery team tested all features with me, made sure it was level, said a polite good-bye and now I am baking loaves and casseroles in an oven again. I'm so very thankful. God Bless everyone at Buy Rite and thanks again.”
“Great place for tool rental. They help load and unload. I've used sewer drain cleaners that worked great. Rented a chain saw and they are always sharp. They change the blade after every other use.”
“I just want to share that Sharon in the plumbing department is an absolute angel! We purchased our first home and of course everything seems to be falling apart! It’s 700 pm on a Saturday night and we get a pinhole leak in our hot water pipe leading to the washer we’re trying to install..we race over to Home Depot in hopes we can fix it ourselves before calling Roto Rooter again!! Sharon was so helpful and kind, we showed her pics of the situation and she shared her knowledge with us. She even took time finding the copper pipe cutter we would need. I hope this makes its way back to you Sharon, THANK YOU!!”
“Taiwan and Mike were amazing in helping us find a washer and dryer! They were very knowledgeable and made the process really easy and it’s was overall a great experience.”
“With the work I do I come to Home Depot multiple times a week. Jeanette, who works here at the Centerville location, always helps me! I had bought a Milwaukee nailer (she helped me find) and next day there was Milwaukee rep at the store. She told him that I bought a nailer and they gave me a free T-shirt... she is personable and very, very helpful. Also, Home Depot is better than Lowes”
“Melvin French that works the pro desk went out of his way to let me... someone residing a hundred miles away their pro $/points were about to expire. Melvin, its the little things that add up. 100% Top notch. Thanks”
“Even in these most difficult of times it's great to know that Home Depot has the tools and supplies that you need to get the job done. Great service, friendly people, nice shopping experience.”
“Beautiful plants! First time there and there were lots of different succulents, hanging flowers, mums, Lily’s, Cactus, soooo many beautiful, healthy, happy plants.”
“We stopped in tonight for some home improvement supplies. They are abiding by the social/physical distancing policy. Very organized, very courteous, and and an overall pleasant visit. Thank you for serving us during this challenging time.”
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“Our microwave installation by Allen, Jeff, and Jared was excellent! All three were courteous, knowledgeable, and respectful of our home. Despite a necessary appliance change due to space limitations, they completed the installation professionally, taking special care with our existing backsplash. Five stars for this team!
*****UPDATE September 28, 2026
Follow-Up Customer Service Experience
Unfortunately, a subsequent customer service experience was disappointing. When I called regarding missing purchase and warranty documentation, representative Mary repeatedly interrupted before I could clarify my inquiry. She incorrectly assumed I was referring to the product manual and, when I attempted to explain, stated, “You're being very difficult.” Her impatience and discourtesy prompted me to end the call.
Upon calling back, Jerry was patient, professional, and promptly explained that Logan's handles and tracks product warranties. Thank you, Jerry!
We had intended to make Logan's our first choice for future appliance purchases. However, this interaction has given us reservations. Customer service AFTER the sale matters just as much as the purchase itself.
Our appreciation for Allen, Jeff, Jared, and Jerry remains unchanged. We simply hope management recognizes the importance of consistent courtesy and professionalism throughout the entire customer experience.”