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“I have been a regular customer at this branch for a a little over 2 years now, and I have never had any issues. The staff is INCREDIBLY friendly and welcoming and it is always obvious that their teamwork flows effortlessly and there never seems to be any hostility.. well today, my usually pleasant visit was totally ruined BY ANOTHER GUEST! I have never seen a woman, let alone another person, treat another human being so poorly. This entitled white woman was just belittling this poor little Asian girl behind the teller line, treating her as though she were nothing but a common peasant. It escalated severely and I can tell you that I'm not sure anyone else in that room would've had the patience to take the emotional abuse that woman gave that poor little girl as she excessively belittled her. It had to have taken every ounce of patience that this young woman had to maintain her seamless calm composure and give this woman the respect that every person in that room KNEW she did not deserve, and I am all the better for witnessing that kind of patience, and humbled that somebody could be mistreated so poorly and STILL provide help considering the hostility. I think that young lady deserves a red carpet roll out for maintaining her sweet composure. GOOD FOR YOU, PNC! This woman has complimemted the rest of your staff nicely! I'm absolutely in awe with what I had seen today.”
“Just want to give a huge thank you to DeAndre for the exceptional customer service! Not only was he able to help me with my needs, but I could tell he genuinely enjoys his job. He isn’t there just to work. He is there because he loves what he does and it shows! He is extremely helpful and personable. Thank you for making this such a great experience for me!”
“Very good customer service. All the people were super friendly. The branch manager Luigi was really helpful and kind, he helped me to solve my issue. Best PNC branch I've ever been so far, hands down.”
“Small business owner? Talk with Justin Vallance! He will guide you through all of the decisions with your personal goals top of mind. You will be glad you did!!”
“This is actually a great location. The worse location in the "Dayton" area would be the one on Xenia Ave. This one is actually in Kettering which is a very good area.”
“I go out of my way to get to this location. It's easy to get in and out of. It's got a good ATM, it's a large bank and the staff is knowledgeable.”
“Had a little bit of a difficult situation that needed to be handled and worked with Matt. I cannot speak highly enough about how great Matt was. Best experience I've ever had. Customer for life.”
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“I worked with Chad to make a few changes to my online account adding an extra feature. He was extremely helpful and made it an expedient and smooth process. Very professional and knowledgeable. Thank you Chad.”