iStorage in Kettering provides convenient and affordable self storage options for customers. The facility features gated access with extended hours, well-lit grounds, and wide aisles, making it easy to access and move items, including trucks. Customers can choose from drive-up storage units or indoor climate-controlled units, depending on their needs. The location at 4125 Hempstead Station Dr is praised for its good location and helpful staff, especially Kevin, who is frequently mentioned for his friendliness, helpfulness, and professional attitude. Kevin assists customers in selecting the right size units, resolving booking issues, and ensuring a smooth rental process. The staff is noted to be friendly, attentive, and supportive, even during challenging situations like roof leaks or maintenance issues. Some customers have experienced problems with the units, such as leaking roofs and insulation issues, which affected their stored belongings. Despite these issues, the staff's kindness and willingness to help have made certain situations more manageable. Customers appreciate the ease of navigation, security, and peace of mind provided by the well-maintained facility. Overall, iStorage offers a reliable storage solution with friendly staff committed to helping customers find the right space and making their storage experience as stress-free as possible.
