iStorage in Kettering provides convenient and affordable self storage options for customers. The facility features gated access with extended hours, well-lit grounds, and wide aisles, making it easy to access and move items, including trucks. Customers can choose from drive-up storage units or indoor climate-controlled units, depending on their needs. The location at 4125 Hempstead Station Dr is praised for its good location and helpful staff, especially Kevin, who is frequently mentioned for his friendliness, helpfulness, and professional attitude. Kevin assists customers in selecting the right size units, resolving booking issues, and ensuring a smooth rental process. The staff is noted to be friendly, attentive, and supportive, even during challenging situations like roof leaks or maintenance issues. Some customers have experienced problems with the units, such as leaking roofs and insulation issues, which affected their stored belongings. Despite these issues, the staff's kindness and willingness to help have made certain situations more manageable. Customers appreciate the ease of navigation, security, and peace of mind provided by the well-maintained facility. Overall, iStorage offers a reliable storage solution with friendly staff committed to helping customers find the right space and making their storage experience as stress-free as possible.
The improvements when public storage took over my other storage company were dramatic. Signs were posted with expectations, and best of all the air conditioning was working!!!!
July 2026
They are great here! I happened to catch iStorage before the change in ownership. Chelsey at the front desk is truly amazing! She helped me understand how things worked there given that I'd never had a storage unit before and didn't really know what I was looking for initially. Great place to store your belongings!
May 2026
Nice, convenient to come and go , employees a pleasure to work with