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“Back in the area again and needed a storage unit to rent until I find my new home. Have had the pleasure of working with Zach. I had a slight problem with the latch screw coming loose. Zach assured me he'd get to it as soon as possible since he is not onsite. He also assured me that my contents would be fine because of the way they're designed. I being exhausted from a long cross country move asked him why this wasn't checked prior. Zach could of blamed someone else, he didn't. He could have lied, he didn't. He in turn took the blame for it. I don't think I could have appreciated him more at that point. So refreshing for someone to be honest. When he was able to come out to fix it, he notified me. Two person minor job for sure. I assisted with my simple task. Since then Zach has checked back in to make sure all was working well. The unit was clean and not as costly as some I checked into. If a semi is bringing in your belongings, my suggestion would be to find another storage facility. I was warned about tight entrance when I rented it so once again , the honesty was there.”
“Unit was clean. Easy access to the unit. Very good price compared to other properties. Recommend to place your belongings with affordable. ROSE is the one that has helped me start to finish. Thank you!”
“Great facility—always clean, well-maintained, and secure. Michelle and Matt are both incredibly friendly and go above and beyond to help with anything you need. Their customer service really makes a difference and keeps everything running smoothly. Highly recommend!”
“I really had a good experience with elyria storage A sales rep kenya was really helpful and she is really a people person. Keep up the good work. Thank you for everything.”
“You were patient with me when struggling to make my monthly payments on time. When I called to close out my unit after I moved out I spoke with Sadiki to process my close out and was very helpful and professional”
“Kristi was very helpful and friendly. We checked out of our unit last week with no problems, and she gave us some tips for reserving again. This location is conveniently located. The units were clean. It was simple to reserve. We will be using them again next summer.”
“Easy to sign up and rent units . Plus they do regular security checks to assure that your unit is latched and locked , and notify renter that there is an issue that requires attention.”
“So I've been a unit renter for a few years and when the new owners took over we were off to a rough start,, when I'm used to something being one way I hate when it changes.( LoL.that's on me) but I do believe things are turning around for the better.. I would recommend anyone who's looking for a storage unit to check em out..”
“Mike at Inca Aztec has been super friendly and very helpful every time I've called him. It's always positive experience when working with the company. I highly recommend them for your storage needs!”
“It’s been good so far but I haven’t stored my stuff yet, so I can’t fully say. While there were some technical discrepancies on the website compared to the information I received via email, customers service was really prompt in ensuring my questions were answered and that my issues were sorted.”
“My family and I park our food truck here and it is the best place we have ever parked it's great pricing and quality service combine to give me an amazing experience.”
“We had an excellent experience all around. Great communication, clean and nice storage space, no difficulty when ready to stop renting at end of summer. We look forward to renting again this year. This is a sweet little family business that you should support.”
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“Our experience has been wonderful since the day I placed a reservation for a unit. Mike the owner himself reached out right away and provided exceptional customer service throughoutthe entire process! I highly recommend this facility for all your storage needs!! Thanks again Mike!”