Electronics in Lakewood, OH

“I was traveling out of town and working remotely but forgot to pack my laptop charger. After calling around to the big box stores and some other local electronics shops, Nick was the only one who could confidently tell me he had the item in stock. He was able to quickly pick out the cable my laptop needed and equip me to be able to work remotely again. If you’re ever in a pinch, head over there and support this great local business.”

“I had an issue caused by MetroPCS via shipping (UPS). I purchased service through MetroPCS which included a new phone. That phone was not delivered to my address. It has been since December 31 in which I paid for a full month of service. It is January 23 and still no phone. I’ve contacted MetroPCS a dozen times to which agents said they’d contact me back in 24 hours with no answer ever coming. I finally got someone from Metro via their Facebook page, but they still require 8-10 business days to investigate the package. Metro deactivated my current and only phone line that I run my business from. Michael at the Lakewood store helped me more than the agent on the phone I was also speaking with. Due to his service and position within the company he was able to contact a higher up in the company who walked me through regaining service on my phone, albeit with Metro instead of my former service provider. I thank Michael for all his help untie over hour plus I was in his store. He has a new customer due to his patience and kindness to me. I highly recommend you visit his store for all your connectivity needs.”

“I just went to drop off a Fed X package today and the gentleman that came to help(not sure of the name but had a white shirt and tie on) came to greet me swiftly, with a smile, and was very nice. After a rough day of shopping with very rude customer service this made my day. Thank you!”

“Jordan is an incredible employee. She is always working hard, professional, efficient and goes above and beyond getting to know her customers and provides excellent service every single time. We all have our off days and I have never seen her in anything other than a good mood and working hard. She is much appreciated!”