Electronics in Lakewood, OH

“Nick's guidance was very helpful in providing solutions I hadn't thought of prior to walking in the door. He thoroughly explains how to get the most for your $$$ no matter the budget. I highly recommend his service. I know I'm headed back when needed.”

“I had an issue caused by MetroPCS via shipping (UPS). I purchased service through MetroPCS which included a new phone. That phone was not delivered to my address. It has been since December 31 in which I paid for a full month of service. It is January 23 and still no phone. I’ve contacted MetroPCS a dozen times to which agents said they’d contact me back in 24 hours with no answer ever coming. I finally got someone from Metro via their Facebook page, but they still require 8-10 business days to investigate the package. Metro deactivated my current and only phone line that I run my business from. Michael at the Lakewood store helped me more than the agent on the phone I was also speaking with. Due to his service and position within the company he was able to contact a higher up in the company who walked me through regaining service on my phone, albeit with Metro instead of my former service provider. I thank Michael for all his help untie over hour plus I was in his store. He has a new customer due to his patience and kindness to me. I highly recommend you visit his store for all your connectivity needs.”

“I just went to drop off a Fed X package today and the gentleman that came to help(not sure of the name but had a white shirt and tie on) came to greet me swiftly, with a smile, and was very nice. After a rough day of shopping with very rude customer service this made my day. Thank you!”

“Jordan is an incredible employee. She is always working hard, professional, efficient and goes above and beyond getting to know her customers and provides excellent service every single time. We all have our off days and I have never seen her in anything other than a good mood and working hard. She is much appreciated!”