The UPS Store #1628 in Lakewood provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, serving the community at Lakewood City Center in Mark's Shopping Center. Customers consistently praise the store for its friendly and helpful staff, with many mentioning positive experiences and excellent customer service. The team is knowledgeable and willing to assist with complex tasks, such as safely returning equipment or filing claims in different states. The manager and staff are appreciated for their patience, calmness under pressure, and willingness to go above and beyond to help customers. Overall, the store is known for its convenient location, professional service, and a welcoming environment, making it a reliable choice for shipping, mailing, and other business needs.
Always good customer service at the lakewood ohio location. I’ll go pay the little extra up charge to not have to deal with the people at USPS
January 2025
Great service very fast and efficient and courteous and kind. Thank you guys!
November 2024
Worst UPS Store I know. Clueless personnel, still pretty rude for good measures, cramped and chaotic and poor parking availability. Rather go to an access point in a laundromat, can't be worse.
