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February 2024 by T C
Cashier was completely rude, she needs to be back stocking and not dealing with customers
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December 2023 by Jeannie Biller
Peggy was great today, helped us find what we were looking for. She went out of her way to to be helpful. Thanks!
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December 2023 by Herb Smith
Help is right there when you need in front part of store and the pharmacy is crowded if you go in certain parts of the day I always ran into a line of people waiting around 4 pm and noon time too but they move people thru quickly and there's not a long period of waiting in line but sometimes it's slow
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September 2023 by Misty Dutton
Clean store, lots of advertised sale products not in stock. The cashier I had was rude, offered no help, and when a problem came up, she snapped “all I can tell ya is call customer service”. There were lots of different things she could or should have looked into for a solution. She just could not be bothered with a customer.
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September 2023 by east side
I had the worst night at cvs on 9/12/23. Melinda was very very rude to me. She started by cussing me because I asked if they had an item in stock. She then came up to me and started being rude to me again and told me that the store manager Jenny was talking bad about me and said that she didn't like me either. I did not do anything wrong to be treated this way. She was talking to customers about me with me standing right there by her. I waited at the shelf checkout for a very long time before i got any help and she was right there behind the counter. It took me 2 1/2 to 3 hours to checkout because the workers were upstairs or would disappear and you couldn't find them. There always hard to find when im in there. Its sad that when a coupon dosent work and it matches the item 100 percent the manager wont let the workers fix it. Melinda affected me emotionally and mentally really bad. I had a very bad break down when i left there. I felt i was discriminated against because another customer was not treated this way only i was. I get talked about alot from the employees there and its not right. You can improve the store 06188 by getting new management.
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August 2023 by Rhoda Floyd
The staff was very helpful friendly I will go back there as soon as I need some thing that they sell or go there to look at the many products they have and possibly purchase items
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July 2023 by Jessica Young
Love the people here! Always kind and welcoming. The pharmacy is always willing to try and accommodate and help the customer. Great service.
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May 2023 by Bella. Bow
All imma say is listen to the reviews that have 3 stars or less cause ITS ALL ACCURATE; UnfortunatelyThat’s the reason I switched pharmacies. However today the urgent care decided to send my sons medicine here, I was pre aggravated due to several past experiences however tonight was a bit different. We were helped by a young man named Kailen, They were short staffed so we had to wait a bit. All in all Thanks to him this visit didn’t completely suck so I’ll change my 1 star to a three.
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April 2023 by Weird Pxl
Went here to use the money gram machine which hasn't been working properly for a while. The machine was acting up and said we were over the transaction limit but there was no signage or anything posted anywhere for information on this machine or what the limit was so I asked an employee if she knew what the limit was. Her response was to say she knows nothing about the money gram machine and couldn't /wasn't allowed to help us. Why have the machine in the store if the employees know little to nothing about it? Especially if it's not going to be kept in working condition. We just ended up going to Walmart and using their money gram system there which was another person who was far more helpful than the one at this cvs.
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April 2023 by Clark Hertenstein
The employees can't handle their jobs they wouldnt answer them phones if they know you were on your death bed . Yall work there to HELP people??? So help people??. Been trying to get someone on the phone for over an hour.. have sat on hold for 20 minutes at a time before I hang up. Or if I dp t hang up... they pick up and hang up right away... i
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April 2023 by Melissa Taylor
Love shipping here especially when I have coupons. Their extrabucks program is the best!
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February 2023 by Juanita Mossbarger
CVS is amazing in itself. Their app is horrible trying to clip coupons and see weekly ads. It’s constantly freezing
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January 2023 by Timothy Keil
This is Lancaster's own ghetto pharmacy. Please be careful when shopping here as you might get yourself stuck with some junkie's used needle, and that might just be the girl filling your prescriptions. They are always out of medicines - probably because they are stealing them to use on break. Forget about customer service - here you have two options - rude and straight out bi*ch. I have moved on up to a better class of pharmacy
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January 2023 by tyson murta
Went to pick up two prescriptions for my kids, was told one wasn’t ready, come back in 15 minutes. Went back twenty minutes later and was told they didn’t have enough medicine to fill the prescription. Left and drove 15 minutes home and as I walked in the door, I received a text stating the other prescription was ready. They’re apparently ridiculously incompetent.
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January 2023 by Lyn S
After 21 minutes on hold for the pharmacy to answer, I gave up! This has happened twice this week. I waited for 30 minutes to get an answer the last time. No one has time for this and Everything is not covered in the auto system.