PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations also offer services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers appreciate the friendly and helpful staff, noting that employees are kind, compassionate, and willing to assist with various needs. The store is praised for its great sales and a good selection of items, including favorite treats like chicken liver biljack for dogs. Some reviews mention positive experiences with store management, especially in situations involving pet care or specific needs like cat grass or nail clipping. However, some customers feel that guest services could improve, especially during busy times or when families with children visit, as staff interactions could be more engaging. Overall, PetSmart is seen as a caring and convenient place to find pet supplies and services.
Super friendly workers always a quick trip in to get what I need and if I have any questions someone is always close by to get my answers
May 2026
Emma h is the best groomer.She is the only one who handles my fluffy pomeranian.He loves her and she does the great job on him.She is literally perfect.That girl deserves a raise.
April 2026
I am a trainer and prefer to shop at this store when in Lancaster, but the speakers make this weird buzzing sound that can cause some fear in the dogs I bring inside. It also drives me crazy!
