Sharefax Credit Union, a local financial institution, has consistently received positive reviews from its customers. The Lebanon location, in particular, is praised for its excellent customer service and personalized attention. Customers highlight the professionalism and responsiveness of the staff, with special mentions for Athena Shepherd, Jeanette, and Tasha, who have gone above and beyond to assist clients with various banking needs. Reviewers appreciate the "personal feel" and "pleasant atmosphere" of the smaller credit union, which provides a refreshing contrast to the impersonal experience of larger banks. The efficient communication and streamlined processes, especially for loan applications and account openings, have been particularly noteworthy. Customers also commend the credit union's willingness to accommodate their preferences, such as allowing them to visit a more convenient branch location. Overall, Sharefax Credit Union has earned a reputation for its exceptional customer service, making it a preferred choice for both personal and business banking needs. The positive experiences shared by long-time members and new customers alike suggest that Sharefax is a reliable and trustworthy financial institution that prioritizes the satisfaction of its community.
I recently called in to inquire about some details regarding my credit card. I got Athena Shepherd upon callback. I could not have been more pleased with her professionalism, effort and follow through. 1st class. Well done Athena, and Lebanon Sharefax!
April 2024
I love Sharefax! I’ve been with them for a few years and they are wonderful to work with!!! If you are looking for a new bank, please check them out!!
January 2024
The Lebanon location is wonderful! I always get the help that I need and the employees give off a personal feel every time I come through the door. The new bank manager is super nice and has already helped me through a major issue within minutes. I really like this CU.
