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“I went to the Mason location to update my new address, check on shared locations for my upcoming new location, and get the process to set up online access. Patina Patel assisted me from behind the counter. She authorized my accounts so I was able to download the app while there. She was very kind, explaining the different steps. She also provided CD info for higher rates of interest. A full service experience!”
“Lisa is amazing! She helped me obtain a car so I am safe driving in the snow with a car loan. She also is helping me with a decrease in interest by obtaining a Treadwell Credit Card!! Excellent customer service!!!!!”
“I had an issue with the GCCU Visa involving a late payment. The credit card staff was very helpful and resolved the issue quickly to my satisfaction. I have been a member for over 20 years and have always been treated fairly.”
“Paid off a car loan in just a few minutes. Professional, friendly service. I have been a satisfied customer for many years. Will always turn to GECU for financial needs.”
“I’ve had a credit card with members trust for years and have always gotten good service. Phone calls are answered and staff are willing to help resolve issues.”
“I want to extend my appreciation of all the effort Lorrie went through to help me these past 2 weeks with getting my new car. I finally found the car I was looking for in the year, trim, transmission and mileage I wanted, but it was 4hrs away in Michigan. Lorrie worked her butt off to get my loan done but it didn't make it to underwriting in time on a Friday evening. She promised she'd get it done Monday, and she absolutely did. I kept throwing her curveballs, and she stuck with me the entire way through. And when the dealership really dropped the ball, both Christina and Lorrie got me squared away immediately! I'm super thankful and appreciative of both these ladies! And if that wasn't enough, I figured since my credit already took the hit I would see about refinancing my consolidation loan with them as well. Lorrie got me approved at a lower rate within hours and had the payment submitted before the end of that day. 10/10 all around, I will be happy to work with MyUSA CU and Lorrie especially any time I need financing in the future. And again, thank you so much Lorrie, you're the best!!!”
“Whoever was the dude who opened this morning. What an A teir dude even gave me some advice to help my situation. This is why I plan on being a member for a very long time”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Sierra is a huge asset to your institution. Sierra always welcomes me when I walk in the door and is always extremely helpful, patient and friendly. Top notch customer service.”