United Dairy Farmers (UDF) operates over 175 ice cream parlors, convenience stores, and gas stations, offering a diverse selection of products. Customers appreciate the U-Drive program, which helps save on gas and everyday purchases. Many reviews highlight the excellent customer service, particularly from morning employees who are described as kind and helpful. Visitors enjoy the clean stores and great variety of drinks and snacks, including premium coffee and hand-dipped ice cream treats. However, there are occasional concerns about specific staff attitudes, such as one employee who seemed disinterested. Customers also express a desire for better maintenance of equipment, like the cappuccino machine, which was reported out of service. Overall, UDF is favored for its delicious milkshakes and sundaes, fast service, and a welcoming atmosphere, making it a go-to spot for many.
I love going to the ice cream side of UDF! They just started making frozen or iced coffees at the ice cream side as well. The help there is ALWAYZ so nice, helpful & fast
September 2026
Don't like the way you prepay tell them the amount and they make it 20 dollars higher
July 2026
I frequent UDF all over southwest Ohio, I travel daily and can always depend on consistency of service and selection at all of their stores..
