Fleet Feet Columbus is a running store with a friendly, helpful, and enthusiastic staff. The team provides exceptional customer service and is very knowledgeable. They use specialized equipment to scan and measure feet, offering an expert analysis of foot and gait mechanics to find the perfect fitting shoe suited for a customer's type and distance of running. The staff shares insights on fit and feel, gives tips on lace tying, and suggests how to get the most wear from a purchase. They offer a huge selection of shoes and do not try to oversell, providing honest suggestions on what will work best. Even when the store is very busy, the staff goes above and beyond to help and does not make customers feel rushed. The store is highly recommended for an enjoyable and insightful shoe-buying experience.
Great service! Fitted and outfitted yesterday, ran 17 miles today and my feet arefeeling great! Thank you!
August 2025
Even though the store was very busy and folks had to take numbers, the staff-especially Charlotte in my case-went above and beyond to help me.
August 2024
Great experience during my first time shopping here. They had great customer service, specialized equipment to fit you for shoes, knowledgeable staff, and a huge selection of shoes. Zach did a great job helping me find a new pair of running shoes!
