Fleet Feet Columbus is a running store with a friendly, helpful, and enthusiastic staff. The team provides exceptional customer service and is very knowledgeable. They use specialized equipment to scan and measure feet, offering an expert analysis of foot and gait mechanics to find the perfect fitting shoe suited for a customer's type and distance of running. The staff shares insights on fit and feel, gives tips on lace tying, and suggests how to get the most wear from a purchase. They offer a huge selection of shoes and do not try to oversell, providing honest suggestions on what will work best. Even when the store is very busy, the staff goes above and beyond to help and does not make customers feel rushed. The store is highly recommended for an enjoyable and insightful shoe-buying experience.
Very good for helping figure out what type of shoe works best.
July 2026
We had a short wait before someone was available to help. They scanned the feet and explained the results. Went for shoes and we tried them on. Purpose was to find comfortable shoes for standing at a new job. Excellent results and a pleasant experience.
