“Great guys...they patched a small hole in my tire. It was zero out and they were dealing with frozen air hoses and several customers. Kept us all up to date and worked thru customers as quickly as they could. Would recommend!”
“Felt very at ease when I brought my car in for an estimate after an accident after dealing with spammy calls from other body shops. They took great care of my car, the work looks amazing!
There was a small issue when the wrong part was sent (not their fault) and I got anxious about the timeline but the owner Bob was gracious and kind to me and did everything he could to get my car back quickly.”
“First time here. These are my guys now. My car is almost 10 years old, so the occasional problem is going to happen.
Not only did Wayne's auto diagnose my issue accurately, but from the time I dropped it off until the time it was done, was less than 24 hours. I realize that can't always be the case, but I can't deny that these guys made me a priority. Efficiency matters, and their willingness and ability to get my issues diagnosed and repaired quickly, meant that I was able to get back to normal life. (And stop paying rental car fees)
My 10 year-old car feels like it will keep serving me for a long while.”
“Great customer service friendly environment communicates well he does all my tires for all my vehicles highly recommended and best prices in the city of Columbus ??✅”
“This place goes above and beyond great customer service. Super knowledgeable , give you the absolute best price and had me n and out super fast. Russel the GM & Corey are top notch. In a world that’s has lost true customer service , these gentlemen proved to me that people still do care and exceed expectations. Will highly recommend visiting them , and they will be my 1 stop tire shop from now on. They were hundreds less than anyone around. Thank you !!!”
“Used this location multiple times over the years. My most recent experience here was really awesome! Props to Damien for being friendly, knowledgeable, and setting realistic expectations on the wait time. He was very up front on everything..Rare in this business. Plus he took care of an issue for me that they didn’t really have to, due to a tire choice I made incorrectly. Definitely, definitely recommend!!”
“I needed a full set of new tires and didn’t know much going in. The staff walked me through everything, explained multiple price options, and laid out the pros and cons of each without any pressure. They made the process easy, which I really appreciated.
While waiting, I noticed how kind and professional everyone was with each customer. I was recommended this location by a friend, and now I see why.
A special thanks to Joseph and a gentleman whose name started with a K—they both made the experience amazing. I scheduled online, and they had all four tires swapped in just 40 minutes.
This will now be my go-to location for anything tire-related. Well done Discount Tire!!”
“I bought my rims and tires from a different location but Sean and Curtis here at the Powell/Lewis Center are the definition of friendly customer service. They are hands down the best guys to go too. Helped me out tremendously and I couldn’t be more grateful. Thank you guys!”