Express is a fashion chain that offers a wide range of clothing options for both women and men, including casual, dressy, and party attire for any occasion. The Express Factory Outlet store located at 7540 Bales St. in Liberty Township, OH is particularly praised for its excellent customer service. Customers have consistently highlighted the exceptional assistance provided by the store manager, who is known for his ability to make shoppers feel comfortable and help them find the perfect outfits. One customer expressed gratitude for the manager's help in dressing her husband, who was reluctant to shop, for a special occasion. Another customer was impressed by the manager's fashion expertise and attentive service at a separate Express location, and plans to visit the Liberty Township store in the future. The entire staff at the Liberty Township Express store is described as personable, friendly, and helpful, even when customers have short notice for events like prom. Overall, the Express Factory Outlet in Liberty Township, OH is widely regarded as the best location, with a focus on providing an exceptional shopping experience for its customers.
Ran into the manager at a separate express location and we could not have been more impressed! We for sure will be going out of our way to visit his location in liberty in the future! Thank you for taking time out of your day.
June 2023
received the best customer service experience i’ve ever had retail wise with jay today! me and my boyfriend unexpectedly have a wedding to go to next weekend and jay was so helpful with helping us choose outfits, his fashion eye is top tier! will definitely be back!
May 2023
The entire staff have all been so personable, friendly, and helpful at this location. My kid gave me 5 days notice that he wants to go to prom... Thanks to Express, he'll be well dressed on short notice.
