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August 2025 by Amelia Lessman
I was trying to get a room I waited in the lobby 20 mins and no one arrived to help.... I was confused. Me and another gentleman were looking and I just decided to leave after waiting. Apparently the manager on duty helping a customer sign was out on the front desk all day! This was around 10pm.
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July 2025 by RudeCane
Kid friendly and just a overall great place to stay.
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April 2025 by Ivan Sanchez
Front staff is very nice
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November 2024 by Debie Hubbell
Very clean nice place to stay. Every morning there was brewed coffee downstairs, and there were many food options within walking distance.
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November 2024 by Lisa Whitaker
I will never stay in this filthy hotel again. Blood on the sheets never changed the sheets on the bed. Best believe when u stay here u will be sleeping in someone else dirt and sweet and who knows what else. So much dust that my grandchildren had to take allergy medication. Visit here at ur own risk!
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October 2024 by Coot Erstain
Great location really close to the Applebee's, there's wings and onion rings place, even a Sam's Club, I mean, less than three minutes walking. Really close! But Rema at the front desk, made an amazing welcoming. Explained everything in detail, quick, courteous, and with a great smile, I should add. She even put her lunch down to help a guest! That's huge that deserves a pay raise. Bar staff looks like she was busy back there as well, nice clean bar nice clean foyer, definitely will come back. The room probably give it an 8.5 as for Marriott rooms, only because the TV is near the desk area and when you slide it forward and turn it towards the bed, it's not the greatest view. but the bed is comfy, couch is huge.
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October 2024 by Janice Swaby-Smith
Friendly staff. Clean, comfortable room and environment.
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September 2024 by je tu
Becareful with the Courtyard in Lima, Ohio. They charge you a parking fee but don't tell you upfront they charge. Also make sure you remind them to clean your room. Two days there I have never saw a cleaning person.
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July 2024 by Edward Stevens
Very nice hotel. Rooms were clean and the service was excellent. The people at the front desk were very friendly and helpful. Thank you for a nice stay.
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July 2024 by Shruti Sood
The room was very comfortable. However, for the price we paid, the washroom was not at all upgraded and we were not provided with toiletries, unlike every other Courtyard by Marriott I've stayed in. The breakfast was great, and the server was amazing.
Nearby activities: It's right on I-75 so makes it a great location specially for travelers.
Food & drinks: Many great places around to explore. Uber eats also delivers from some of the amazing places nearby.
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June 2024 by Garrett Nichols
Room smelled exactly like a wet dog. Especially the bathroom. Fine otherwise.
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June 2024 by Terry Kilgore
It was a great stay. No problems at all. The staff was great. The room was what you wanted in a hotel room. It was clean, and the bed was comfortable. I will make sure to come back when in town.
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June 2024 by Robyn A. (Robyn)
About 4 months ago was my first time in Lima and first time trusting Lima Courtyard for my travel nurse lodging experience. Throughout my time at Lima Courtyard (3 month total), I believe I can honestly have a review that is honest, consistent and accurate with Lima Courtyard staffing and handling.
1. FRONT DOOR STAFFING
The staff at the front are extremely nice, and helpful more times than none, I had a concern they were working to fix it. Only bad experience with the front staff is when I called down stairs for extra towels and blankets the lady down stairs that is African American, couldn’t take the time to bring it up to my room. Last, bad experience was when I thought I was in danger with one my rooms and I called downstairs to let one of the late night managers know that I feel like i’m in danger and they a VERY NONCHALANT / unbelieving attitude about my concerns for my room to be switched.
2. THE BISTRO
The food was okay, wouldn’t go back to eat there and spend the money. I asked for a caramel latte and it wasn’t fix correctly. Almost like they didn’t know how. The lady was nice enough to remake it but it still wasn’t up to par. (it was claimed to be Starbucks coffee)
3. THE ROOMS
When walking up to my room the hallways always had a weird smell to it like smoke/ uncleanliness. When you walk into the room the room was almost cleaned, like someone started than gave up. The spacing was nice and convenient. I was able to switch rooms easily if i had concerns. Ironically, the last night i was in my room. I was experiencing an intense itchiness all throughout the night and thought they were mosquito bites. The following day I woke up with these bites down below and because i am a nurse I know the difference between bed bugs and mosquito bites. THEY HAVE BED BUGS. I quickly called to tell them my experience and they gas lit me and said they weren’t. I requested a refund and they denied me. Which is crazy because I am a Gold Elite.
4. HOUSEKEEPING
Does not do there job . I stayed there for multiple days in a row up to 7 and they came to change out my sheets and clean my room 0x!!!!!! I had to call and request someone to clean my room and they still didn’t clean it up 100% just a damn shame. I ALWAYS REQUEST Housekeeping and always request extra towels before my stay and never delivered not one time.
5. THE LOBBY
the lobby looks beautiful from a far but when you start walking and seeing it up close it gets nasty. The elevator looks like it’s never cleaned. you don’t EVER smell cleaning products or febreeze or anything that smells good like it’s finished being cleaned.
6. THE LINEN
It is not clean enough. As i said before it’s always partially cleaned. Every other hotel that i went to you NEED TO BE ABLE TO SMELL the detergent on the towels. Make people feel like they are freshly cleaned. Just a shame.
I wouldn’t come back here tbh. especially for the BED BUG EXPERIENCE .
Rooms: When walking up to my room the hallways always had a weird smell to it like smoke/ uncleanliness. When you walk into the room the room was almost cleaned, like someone started than gave up. The spacing was nice and convenient. I was able to switch rooms easily if i had concerns. Ironically, the last night i was in my room. I was experiencing an intense itchiness all throughout the night and thought they were mosquito bites. The following day I woke up with these bites down below and because i am a nurse I know the difference between bed bugs and mosquito bites. THEY HAVE BED BUGS. I quickly called to tell them my experience and they gas lit me and said they weren’t. I requested a refund and they denied me. Which is crazy because I am a Gold Elite.
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May 2024 by Debby
Great location, convenient to the highway....but quiet for sleeping.
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May 2024 by Pamela Walker Makowski
The "handicap" room was not really a handicap accessible room, which made my stay a little challenging since I am in a wheelchair, but otherwise the room was nice and ended up being a great place to watch the eclipse.
Food & drinks: Many good restaurants within walking distance.
