Pet Supplies Plus Lima is a friendly and well-maintained store that offers a wide selection of pet food, toys, and health care items. Customers appreciate the helpful and knowledgeable staff, who often assist with choosing the right products for pets with special needs, such as sensitive skin. The store provides convenient services like free delivery and curbside pickup, with orders delivered quickly and packaged nicely. Customers have received extra touches, such as thank you notes and free catnip toys, which enhance their shopping experience. The store also supports local rescues and hosts fun activities, making it a popular choice for pet owners. Prices are considered reasonable, often better than larger chains like Petco, especially for cat supplies and big bags of pet food. Overall, Pet Supplies Plus Lima is known for its cleanliness, friendly atmosphere, and excellent customer service, keeping pet owners coming back for their pet needs.
I placed an order online for cat food and cat grass. I received a call that they didn’t like the looks of the cat grass because it was too brown. They asked if they could give me fresh cat nip for free . The gentleman was very nice on the phone and my order was delivered quickly and packaged nicely. My cat is happy ?.
June 2024
Love this store! Clean! Friendly associates! They help out a local rescue. Fun activities. Free delivery! Customer for life!!!
April 2024
The manager is amazing and knowledgeable about picking the right food for sensitive skin and needs. They will even help me out to get the big bags to my car!
