White's Toyota Service in Lima is highly regarded for its exceptional customer service and expert vehicle maintenance. Customers appreciate being treated like guests rather than just customers, with staff keeping them informed about recalls and service recommendations without any pressure to buy additional services. The service department efficiently handles all maintenance needs, from oil changes to warranty work, ensuring that vehicles remain reliable. Many reviews highlight the welcoming atmosphere, with staff members greeting customers warmly and providing thorough explanations of needed services. The team is praised for their ability to diagnose and fix issues effectively, making it a trusted choice for vehicle repairs. Overall, White's Toyota Service stands out for its commitment to quality service and customer satisfaction, making it a preferred destination for both routine maintenance and more complex vehicle needs.
Had a recall concerning motor and turbo replacements. Everything went as described by service. They put me in a nice 2025 loaner car. Service was very efficient and went exactly as I was told. Mike our service advisor was very friendly and courteous. He did a very good job of keeping us informed throughout service.
September 2025
The service at Toyota was stellar! I was informed about everything ahead of time. There were suggested services needed but no pressure! I will definitely go back for service!
August 2024
I purchased my 2022 Tundra at White’s Honda / Toyota from Evan Miller in 2023. The service department Staff makes you feel like a Guest rather than a customer. They keep you up to date on recalls, service recommendations etc. I really appreciate their efforts.