Menards is a popular home improvement store known for its wide selection of quality products and helpful staff. Customers appreciate that they carry the Yardworks brand, which is more affordable and durable, with one mower still working well after two years. The store offers a variety of items, including kitchen cabinets, with deliveries arriving on time and as expected. While Menards doesn't provide all the cutting services available at stores like Lowe’s or Home Depot, staff members are still eager to assist with projects. Customers often find the employees friendly, courteous, and knowledgeable, offering helpful ideas and guidance, especially in departments like electrical and deck materials. Many customers prefer shopping at Menards because of better prices, larger selection, and helpful service, and they tend to give their business to Menards over other big stores when possible. Online ordering can sometimes be affected by IT glitches, but in-store and online customer service remains helpful. Some frustrations include the lengthy process for returning lumber and a less friendly experience at the lumber gate, but overall, customers give Menards a thumbs up for its product variety, affordability, and helpful staff.
Have you ever been to a big box hardware store? It's a lot like that
June 2026
Was never a fan of Menards, but I think they’re getting better. Definitely have a nice selection of things better than the orange store and anything better than the blue store.
June 2026
Actually best run store in the chain, been in a bunch of them from Columbus to Dayton, great run service desk, returns with proper paper work is a breeze, clean, help in every dept. is knowledgeable about their dept....
