Giant Eagle Bakery is a grocery store with a variety of options, including a bakery section that offers Cheesecake Factory desserts and regional items. The store is clean and well-stocked, with a layout similar to other Giant Eagles but possibly larger. It has a pharmacy and restrooms located on the right side of the store. The checkout process is straightforward, and employees are generally friendly. However, there have been instances of order mistakes and inadequate employee training. Customers are encouraged to bring their own bags.
The customer service there is terrible. The place is run by kids and you can tell they really don't want to be there. We are sort of an interruption to their day.
March 2023
Spent money using healthy food card and could not even get a bag. But was told if I didn't use the $1.55 in cash that I paid, I could have gotten a free bag. After all it was meat. Could not get a manager to the phone Ridiculous.
April 2022
I am pet sitting people in this area and giant eagle is a convenient grocery to frequent. The legacy village giant eagle has been the freshest I have ever had. We live in chagrin falls and will absolutely go to this location every grocery stop
