Northeast Factory Direct has been serving Northeast Ohio since 1999, offering a wide range of quality furniture, hot tubs, mattresses, pool tables, kitchen cabinets, and outdoor furniture at great prices. The stores are conveniently located, with the Macedonia location near I-271 and the retail district, making it easy for customers from Cleveland’s southern suburbs to visit. Customers praise the large selection, no-pressure atmosphere, and helpful staff. Many mention receiving excellent deals on furniture, with some walking out with multiple items after just looking. The staff are friendly, professional, and attentive, providing space to think and discuss without feeling pressured. Notably, the store's team goes above and beyond, including online assistance and quick delivery, ensuring customer needs are met efficiently. Overall, Northeast Factory Direct is known for its affordability, helpful service, and a wide variety of products for home furnishing needs.
Wonderful and polite salesman who knew all about the chairs i was looking for!
November 2024
The salesman (JD) was extremely helpful and knowledgeable. I would recommend him to all that visit this location.
November 2024
We walked in just to look at furniture. But we were offered such a great deal we walked out with 2 couches & 2 recliners. Natalie was helpful and professional.
