“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“Thank you, Denise, in the PRO department at Home Depot!
I’ve shopped at Home Depot for years—usually just grabbing what I need and heading out. Lately, at my local Cleveland Heights store, finding help has been hit or miss. So when my contractor sent me a list of porch materials through Home Depot, I was a bit hesitant.
I decided to go through the Macedonia store instead, and I’m so glad I did. Denise assisted me, and what she handled was no small task. Her knowledge, professionalism, efficiency, and attention to detail were such a relief—and a pleasant surprise. She took the time to listen, made sure everything was correct, and kept me updated on my order every step of the way. She even followed up a few days after delivery to make sure everything was in order. Wow! When I called back to thank her, she was unavailable, but a manager named Jerome took my call within a minute. He was friendly, helpful, and didn’t make me feel rushed at all.
Clearly, Home Depot is doing something right. I’ll definitely be doing more business with the Macedonia, Ohio store.
I cant thank you enough, Denise and Home Depot, for making this such a seamless and positive experience!”
“I needed some medium sized multicolored rocks (4-8 inches) to fill in some gaps in my landscaping and they had the perfect rocks I was able to choose from. Very helpful and responsive.”