“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“Thank you, Denise, in the PRO department at Home Depot!
I’ve shopped at Home Depot for years—usually just grabbing what I need and heading out. Lately, at my local Cleveland Heights store, finding help has been hit or miss. So when my contractor sent me a list of porch materials through Home Depot, I was a bit hesitant.
I decided to go through the Macedonia store instead, and I’m so glad I did. Denise assisted me, and what she handled was no small task. Her knowledge, professionalism, efficiency, and attention to detail were such a relief—and a pleasant surprise. She took the time to listen, made sure everything was correct, and kept me updated on my order every step of the way. She even followed up a few days after delivery to make sure everything was in order. Wow! When I called back to thank her, she was unavailable, but a manager named Jerome took my call within a minute. He was friendly, helpful, and didn’t make me feel rushed at all.
Clearly, Home Depot is doing something right. I’ll definitely be doing more business with the Macedonia, Ohio store.
I cant thank you enough, Denise and Home Depot, for making this such a seamless and positive experience!”
“Very helpful staffing with finding the right spray bottle attachment to the hose. Definitely will be back.
The only thing is the entrance, it smelled very strong chemical, due to the bags stored in there.”