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January 2024 by Mark McArtor
PNC bank is going down hill fast!! Walked into Macedonia branch and greeted by two employees standing at a desk asking if I want a deposit or withdrawal slip then offer an explanation that the only one teller is busy helping someone and it may be a longer wait. What?? Three other employees in the bank and they can’t help with a simple check cashing?? Other branches operate a similar way. Time to consider changing banks. Had good experience with Chase.
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October 2023 by Kevin Hannah
They Are Slow. Do Not Use This Bank.
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May 2023 by Dannibal The Cannibal
This is by far the worst PNC branch I've ever been to. When I needed assistance with securing my account, the debated with me. When I asked them about getting courtesy checks, they wanted to charge me when other branches don't. I will NOT visit this branch again until changes are made.
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April 2023 by Steve Volny
Rude employees. Makes me want to find a different bank.
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January 2023 by David Roth
Bad BossesI went in to have a title notarized which takes about 5 minutes. Because I didn’t have an appointment I was told to wait 15 minutes because someone did have an appointment but hadn’t shown up yet. I’ve had notarized titles done many times and never had to wait… but okay… maybe it’s a new policy..?The lady who greeted me when I entered the building was very polite and professional.After waiting the allotted time the bank manager came out and instead of offering an apology and reason for the wait, she decided to escalate the situation by insinuating I was angry about waiting. I was already in a hurry after waiting 15 minutes and wasn’t trying to engage in a discussion about my feelings…I just wanted to get my title notarized and leave without any drama.At one point I literally said “ma'am” I just need this paperwork signed and I’ll be on my way “. She than became upset or …victimized…that I called her maam…instead of the pronoun she preferred. It wasn’t the response I’d expect from a PNC bank manager.
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January 2023 by Deoksang Park
The worst branch ever. ATM is constantly out of service or wouldn't take cash deposits. They literally throw up your money on the floors. It has been like this at least 2 yrs yet has not fixed.
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September 2022 by Mike Troxel
Everything I come here there is at least a 20 minute wait. 2 people in line. Silly
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September 2022 by John Lenhart
It takes forever at the drive through. I went inside and asked to see a banker . No you must make an appointment is what I was told . I explained to the receptionist it is a simple matter just need to sing one papper so could I wait for the next available banker . I RECEIVED A FAST REPLY NO YOU HAVE TO MAKE AN APPOINTMENT
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January 2022 by Mark Boodjeh
Horrible customer service
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November 2021 by Ellyn N.
Terrible customer service. Being an account holder, you would think that they would care. They will not do anything for you without an appointment. They will not work 5 mins past 5pm to take care of you. Steer clear of this branch!
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February 2021 by Steve Everly
Good banking bank there all of the time never not problem
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May 2020 by Katherine Neal
Simply the WORST experience in the drive through and now that the walk-in service is closed, there is no choice outside waiting for seriously 45+ minutes per car. They need to get it together and move through customers faster. They don’t open until 10am and then take forever per transaction.
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November 2019 by Bob Kalman
Great place to do business, tellers are great and friendly, greeters are friendly, feel great when I walk into the bank because everyone is so cordial.
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October 2019 by Harry A
Worst serviceThey don't know what they are doing
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October 2019 by Scott Glazer
Worst service
