Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store in Marion provides services for Internet, Mobile, and Cable TV. Customers can visit to shop, upgrade, pick up or return equipment, and pay bills. Experiences at the store vary. Some customers report a great experience at the physical location, noting it is clean, updated, and conveniently close. They describe helpful and courteous staff who provide smooth, stress-free service. One reviewer stated that visiting the store might have prevented them from canceling their service. Other experiences are less positive. One customer found a request for a receipt when returning very old equipment to be unreasonable and encountered rudeness. Regarding Spectrum service more broadly, opinions are mixed. Some praise the reliable Internet, timely outage alerts, and responsive repair teams, feeling they get good value for less than $30. Others, particularly elderly customers on fixed incomes, express frustration with the cost, feeling $40 monthly is too high and that assistance with lowering bills only comes when threatening to cancel. While the local store receives praise, the phone customer service experience is often contrasted as less satisfactory.

• 2 miles

  

  Verizon Cell Phone Store, Mobile Phones

1. Marion, Ohio