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February 2024 by Bradford Meyers
A pretty depressing Kroger. Limited selection of items. No staff near self checkout.
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December 2023 by P H
This Kroger tries, and I’ve found the staff to be very friendly. I usually have a good experience with the produce. They aren’t the fanciest Kroger but do meet 90% of my needs and are conveniently located for me.But, they have updated self checkout and now you can’t shut off the volume, only decrease it. Used to be able to turn it off entirely. Very annoying.Further, they require ID checks for NA beer? Seems pretty stupid. I mean, really? REALLY? And, now there are cameras all over the self checkout area. I don’t know if they have a theft problem or not but it just feels completely impersonal and depressing, like we are descending further into insanity, not rising above or out of it.
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December 2023 by Boston Wayne
Usually have good shopping trips, good employees that are sweet and helpful but this morning was the complete opposite at the meat counter. The middle aged gentleman was so RUDE & had thee worst attitude. My daughter even asked what was wrong with this man. Definitely made me feel like i was bothering him by asking for something. i dont know if i will be returning after this morning. I dont know what i did to this man, but he was so so mean.
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November 2023 by Brad Blust
Our go to grocery. Stores are always well stocked and kept clean. Gas points are really helpful these days.
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November 2023 by Kamal Istaphanous
Wry clean and has helpful staff
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October 2023 by josh
very bad and unprofessional experience here. i went here with my fiance and your employee preston, who did look like he was on meth and had cuts all over his face; decided to cat call my fiance. the guy tried to run away and hide from us and we went around looking for him. we had to yell at him and get other employees involved, eventually alerting customer service desk of the situation. linda was called to the desk and we left. this needs to be taken with 100% seriousness. i doubt this was the first girl he cat called and he failed to take any accountability and even claimed he didnt think he did anything wrong. when we alerted the front desk and was obviously angry he said he would apologize but still didnt feel like he did anything wrong. if anyone encounters him they should stay clear, HE IS A WEIRDO. this krogers needs to take immediate action against this guy. our experience was ridiculous and i expect this situation to be handled professionally. i dont feel he needs to be working there and would probably do better if he stayed away from women for the rest of his life. not like he could get close any eitherway.
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October 2023 by Darvi Aubrey
I recently had my vaccinations at this location:5210 State Route 741, Mason, OH & met two of the kindest Pharmacist & Pharmacy Technician: Corey and Dennis. Thank you both for your kindness and efficient service. Dennis, thanks for your attention to detail: corrected my misspelled name w/c I remembered calling that to the attention of the young lady Pharmacy tech. from Kroger pharmacy, Yankee Rd. Liberty Twp. but was totally ignored.
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September 2023 by Ada Bishop
Had to scan our own groceries that we don't get paid for and always buy fried chicken from deli, took a bite and pulled out a hair from my mouth, gross
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September 2023 by Jamie Lynn
Took my disabled mother there yesterday. 5 handicap wheelchairs and not a single one worked. I went to management who was busy bagging groceries. He sent a lady out to check on them. She plugged one in and told me she told management last week none were working.then said "we are busy what do you want me to do". I pushed my mother in her regular wheelchair while she pushed a cart. This was her first grocery outing in 2 years. Upon leaving her foot was caught under the grocery cart causing a bruise on top of her foot. While she was screaming in pain not a single employee checked on her. A gentlemen (another customer) coming into the store helped us to the car. Multiple employees saw me having a rough time pushing my mother while she pushed a cart in front of her but no help was offered just stares.Very disappointed in the lack of customer service.
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September 2023 by Don C. S.
i went to this store on 1 seot.2023 at 1 pm. i was not able to secure a motorizes shopping cart. i was stopped from getting one by a man with a beard. i pushed a manual cart but only bought a small amount of the usual. i will not be back and will take grocery shopping at other stores. the check out clerks were very helpful.
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August 2023 by Bryan
One of my favorite Kroger locations! Always clean, polite staff, and stocked items!
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August 2023 by Kelly Olson
Sydney in the bakery department was the absolute best- awesome customer service and went above and beyond for my niece and I. Will absolutely be back!
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July 2023 by Travis Fresquez
Great store great produce love love love Krogers best grocery store ever and very affordable
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July 2023 by Tony Guzman
This Kroger was clean, and the employees were very helpful. Recommended
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July 2023 by tina neal
Always a frustrating experience. The produce is not fresher than fresh. And every time I go to check out EVERY TIME!! I am overcharged something says it's on sale and it does not ring up or I can't find the digital coupon. This used to being by go to store, now I drive miles out of my way to avoid. Shame on you Krogers
