American Freight Furniture, Mattress, Appliance is a warehouse furniture store located in Massillon, OH. Customers can find a wide selection of living room sets, recliners, mattresses, and bedroom furniture at unbeatable prices, without the overhead costs of expensive showrooms. The store offers financing and leasing options, making it easy for customers to furnish their homes.
Reviewers praise the exceptional customer service, with one customer describing the sales associate, Thomas, as the "epitome of amazing customer service." He was personable, knowledgeable, and went above and beyond to assist customers without any high-pressure sales tactics. Another reviewer expressed gratitude to both Thomas and manager Justin for their excellent service and help in finding the perfect furniture. Customers are consistently satisfied with the store's selection, prices, and overall experience.
Thomas was absolutely a good pleasure to work with! He helped me figure out exactly what I wanted UNDER BUDGET 🥳 Also he treated every customer that entered with the same top tier customer service. Also financing was a breeze!!!!
September 2026
Thomas, helped my husband and I pick out great furniture. The process was easy and moved rate along! Thank you for making it so simple, we will be back!
June 2026
Thomas is awesome. The process was seamless and the delivery service was punctual and courteous!
