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July 2024 by linda philyaw
I had a couple small issues. Taken care of quickly.
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May 2024 by Patty Guidone
Noah was very helpful and did a great job!
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February 2024 by Kenzi Ann
Worked with Hayden and he was fantastic. He was kind and went above and beyond for me and my husband. 10/10 would recommend him for any of your phone or internet needs.
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November 2023 by david white
Waited for 30 minutes to get waited on. Then guy could not fix problem
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October 2023 by Mia Thomas
Hayden at the Massillon store was amazing today! He was patient, knowledgeable and friendly! Thanks Hayden for a great experience.
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August 2023 by Shawn Carrico
Ms England from the Massillon Ohio store handle and resolve my issue with my phone when switching providers I will continue to visit the store 10 out of 10 I was pleased with the help and information
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July 2023 by Roger Austin
Slow service
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July 2023 by Dan M
Polite staff.
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July 2023 by Marianna Evans
I am not at all happy with ATT. I paid my phone installment plan in full on July 19 & my phone remains locked. Corporate/main headquarters say my installment balance is still showing. My installment plan was paid in full at a store & I have the printed receipt. I want my phone unlocked so that I can port out of ATT to a different carrier. I had to choose a star to post. I did not want to select any star
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July 2023 by Annette Heidy
We had to go to the store MULTIPLE times to get a new phone and switch my line over. Every time we had Wyatt to help us. He is very nice and knowledgeable. AT&T has a great employee that they need to hold on to!
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March 2023 by Ssn Tol
I was attempting to end my account with At&t and in order to port a line you need a pin. I was given the run around by several employees which included an unnecessary trip to the At&t store. The clerk there had no idea of how to get a pin for a landline and refused to call customer service. Finally I talked to a representative and was given the correct information. I gave my At&t account number and pin to MCTV and they were able to port my number.
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November 2022 by Ricky Ditch
I will never go back to this at&t or any other at&t service Sucks! Didn't even have service in my own house. The staff was not good at all
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November 2022 by Heather Abernathy
Don’t have enough employees to be open properly. So don’t come to this location
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July 2022 by jesse gulley
Friendly staff and professional.
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July 2022 by TiNO
They attended to me as soon as possible, excellent service.
