-
February 2024 by Kenzi Ann
Worked with Hayden and he was fantastic. He was kind and went above and beyond for me and my husband. 10/10 would recommend him for any of your phone or internet needs.
-
November 2023 by david white
Waited for 30 minutes to get waited on. Then guy could not fix problem
-
October 2023 by Mia Thomas
Hayden at the Massillon store was amazing today! He was patient, knowledgeable and friendly! Thanks Hayden for a great experience.
-
August 2023 by Shawn Carrico
Ms England from the Massillon Ohio store handle and resolve my issue with my phone when switching providers I will continue to visit the store 10 out of 10 I was pleased with the help and information
-
July 2023 by Marianna Evans
I am not at all happy with ATT. I paid my phone installment plan in full on July 19 & my phone remains locked. Corporate/main headquarters say my installment balance is still showing. My installment plan was paid in full at a store & I have the printed receipt. I want my phone unlocked so that I can port out of ATT to a different carrier. I had to choose a star to post. I did not want to select any star
-
July 2023 by Annette Heidy
We had to go to the store MULTIPLE times to get a new phone and switch my line over. Every time we had Wyatt to help us. He is very nice and knowledgeable. AT&T has a great employee that they need to hold on to!
-
March 2023 by Ssn Tol
I was attempting to end my account with At&t and in order to port a line you need a pin. I was given the run around by several employees which included an unnecessary trip to the At&t store. The clerk there had no idea of how to get a pin for a landline and refused to call customer service. Finally I talked to a representative and was given the correct information. I gave my At&t account number and pin to MCTV and they were able to port my number.
-
November 2022 by Ricky Ditch
I will never go back to this at&t or any other at&t service Sucks! Didn't even have service in my own house. The staff was not good at all
-
November 2022 by Heather Abernathy
Don’t have enough employees to be open properly. So don’t come to this location
-
April 2022 by Kevin Pachis
Very friendly and fast to fix my problem
-
March 2022 by Carla Harper
Paid a bill for my mom and the staff is so friendly and professional and no waiting for service.
-
December 2021 by Michael Hamann
Friendly knowledgeable staff. Fast and efficient.
-
November 2021 by george duck
The manger helped my wife and another employee helped me with the purchase of our apple 12’s and set them up and answered any questions we had and all phases was very positive experience and we love our phones.SincerelyGeorge & Lynda Duck
-
April 2021 by Toccara Carpenter
Logan was extremely helpful from the beginning to the end! Each step was explained in understandable terminology and knowledge of devices was great. All in all, I had an excellent experience with him.
-
April 2021 by Ryan Azzardi
Logan was extremely helpful setting up a new line for my wife. Past visits at phone stores have taken me 3 hours and he had us in and out. Very knowledgeable!
