Massillon Family Practice serves the Massillon area, offering comprehensive medical care for families, including well visits, vaccines, physicals, and urgent care. The practice prides itself on putting patients first and providing high-quality, compassionate care. Many reviews highlight the friendly and helpful office staff, noting that the physicians and nurse practitioners are skilled and make patients feel valued. Patients appreciate the efficient appointment scheduling and the great bedside manner of the staff. However, some reviews mention challenges, such as long hold times when calling the office and issues with staff turnover, which may affect continuity of care. The clinic’s physical environment is described as clean but outdated, indicating a need for improvements, especially in the waiting area. Despite these concerns, patients express a strong sense of satisfaction with the care received and feel treated like family. Overall, Massillon Family Practice is recommended for its dedication to patient education and preventive health practices, making it a reliable choice for families in the area.
Brent Grass and his staff are always wonderful! Very informative and a joy to visit
August 2026
Great staff. Not used to medical staff taking time to address concerns and expressing genuine concern. You can get spoiled by their way of treating your needs. Great experience.
July 2026
I have been a patient at this facility for many, many years. It's always easy to get in when I need to be seen and the staff is very efficient and friendly. It's a no-brainer for me!
