Dillard's at Fallen Timbers Mall in Maumee offers a broad selection of clothing, dresses, shoes, accessories, cosmetics, and home selections from national and exclusive brands. The store is consistently described as clean, well-organized, and featuring nicely kept makeup counters. Reviews highlight exceptional and gracious customer service, with staff noted as helpful, knowledgeable, and never pressuring for a sale. Shoppers report a very good experience with helpful sales assistance in departments like wedding dresses. While some find the store expensive, they also note amazing sales and acceptable clearance prices with a very nice selection. The quality of items is called exceptional, and the return policy is clearly communicated. Overall, customers report never being disappointed with the excellent selection and service.
Mya in fragrance was very helpful and friendly when I came in. She helped me find the perfect cologne and was really knowledgeable. Give this girl a raise!
June 2024
Gillian, the Estee Lauder Stylist, is fabulous!! The makeup counters are always nicely kept and the staff is very knowledgeable.
March 2024
Had the most helpful sales lady in the wedding dress section. She was so helpful and informative. Really good experience
