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“I bring my mother-in-law here. Sam has been cutting her hair and does a wonderful job. She is super nice and so good with her. They both look forward to visiting. It is so easy to get her in here with a wheelchair and I can shop a bit while she is there. I am thankful. The store and the staff are always clean, well staffed, and polite. A gem.”
“I have been shopping at JCPenney for years. I recently moved to Ohio and visited the Fallen Timbers store on Saturday, 9/6. I was greeted upon arrival and even during my shopping was asked by an associate if I was finding everything ok. Waiting in line for checkout, I witnessed a conversation between Laura and an older gentleman who appeared to be having difficulty with a billing issue. Laura was so very patient and kind, explaining things and making sure the man understood. Afterwards, she even helped direct the man to the area of the store he needed next. It was so refreshing to see this - human kindness and great customer service. Both have been lacking in this country and it is a shame. Definitely not like it used to be. Seeing things like this is the reason I choose to shop where I shop. Please acknowledge Laura for the excellent customer service. Thank you.”
“My favorite grocer in Toledo area. Quality is top notch but prices are the cheaper than most. Plus, you can charge your Tesla. They have scan as you go technology though their app, which allows a set of express check outs.”
Department Stores
Department Stores
Department Stores
Department Stores
“A wide variety of clothing was available. I went to the pajama department and the employee patiently and diligently helped me, answered my questions, offered me other items related to my purchase, and I was very satisfied. The attention, customer service, and merchandise were all excellent; of course I returned and bought additional items.”