Best Buy is a mixed bag when it comes to customer service and product availability. While some customers have had positive experiences with helpful associates like Terrance and Isaac, others have encountered issues finding the items they need. The store's inventory can be hit or miss, and the knowledge level of the staff can vary. However, the company is generally praised for its pleasant and attentive customer service, with one customer describing their experience as having a "personal shopper" to assist them. Overall, Best Buy provides a decent shopping experience, but the quality of service and product selection can be inconsistent.
Service was ok, but not up to my satisfaction, very dissatisfied, still not great service, he tried, but no go, Mentor was way better, will not be going to Mayfield any more
August 2026
Great experience! Customer service was top notch! Food was good. I had an issue with my side and they swapped it out with no problem.
August 2026
I had an Viper automatic starter installed. The harness was delivered to the store, device was delivered to my home in a damaged box. I took a chance and had it installed. No problems so far. I believe this was mistake by the sales person.
