Firestone Complete Auto Care, established in 1926, provides comprehensive auto care services in Medina, OH. Located at 5131 Buehlers Dr, the shop offers everything from tire sales to maintenance and repairs for all vehicle makes and models. Customers appreciate the quick and reliable service, with many highlighting the efficient handling of repairs, such as tire punctures and brake issues. Technicians like Nate have been praised for their professionalism and speed, often completing repairs in less than half an hour, which has left customers astonished and satisfied. The team is noted for its kindness and willingness to go above and beyond to assist, even in urgent situations. For instance, Alvin demonstrated exceptional customer service by personally visiting a customer’s home to resolve a brake indicator issue, showcasing the commitment to ensuring client satisfaction. While experiences can vary, with some customers noting challenges, the overall feedback emphasizes the honesty, transparency, and dedication of the staff. Fair pricing and timely service make Firestone Complete Auto Care a trusted choice for residents seeking dependable auto maintenance and repairs. Residents are encouraged to schedule appointments online or visit the shop for all their vehicle needs.
Came in with a riding mower tire I couldn’t seat. The team helped me out in a couple minutes. Appreciate the assistance!
July 2024
Alvin & Nate took care of our car malfunction quickly so that we can get back on the road to home. We would have otherwise been stranded on a Sunday when all other shops were closed. We are so appreciative of their excellent service.
July 2024
Had a nail in my tire and needed it plugged. They fixed it in a very short time for a reasonable cost. Good, honest and transparent people to work with.
