The Medina Home Depot is a helpful and friendly place for residents of Medina, OH, looking for tools, appliances, outdoor furniture, and building materials. Customers appreciate the staff’s knowledge and willingness to assist, with special praise for employees like Jackie in Flooring, who provided excellent, attentive service when helping with new carpet purchases. Andy in the paint department also received positive comments for shading paint accurately and being pleasant to work with. The store staff go above and beyond in some cases; for example, a manager named Carl was very helpful when a customer’s online order was delayed and even provided a trailer to help with pickup. Customers also highlight smooth experiences with flooring and carpeting, from measurement to installation, with prices being very competitive. A small suggestion for improvement is for cashiers to make eye contact and offer friendly farewells to make customers feel more valued. Overall, Medina Home Depot is a reliable store that supports doers and helps them get more done.
We live about 30 minutes away and choose this Home Depot because it’s consistently well stocked and clean. The staff are incredibly kind and helpful.
A special shoutout to Mel in plumbing. Her energy, knowledge, and kindness are SO enjoyable. She’s the kind of employee that keeps people coming back!
April 2026
Everyone's always helpful in personable in here. Often brightens my day and I hope I do the same for y'all! Paint matching technology has gotten much better. I got a perfect match with a pea sized chunk of mortar for a paint color. Thanks y'all you're doing a great job!
March 2026
Went there to purchase a propane grill. The guy that helped me out was very nice and knowledgeable. The girl at the counter was also very nice and helpful. Grill delivered on time and well packaged. Works great.
