990 Lafayette Road, Medina OH 44256
“The guys in the store are very helpful and knowledgeable. They go out of their way to provide good, safe service with respect to supply of various gases, welding supplies, airline recipient, valves, welders, etc. They also have products specials on common consumer gases like propane.”
959 Lake Road, Medina OH 44256
“This place is 50/50. One time, loading was very fast, and the forklift operator was a real professional. He knew exactly what he was doing and loaded everything properly and efficiently. The second time was completely different. The forklift operator seemed to have no idea how to load a Conestoga properly. There were a lot of pallets, and he loaded them in a way that made it impossible to close the Conestoga. I had to help him rearrange the pallets myself, which cost me a lot of time. So I have mixed feelings about this place. It really depends on which forklift operator you get.”
990 North Court Street, Medina OH 44256
“I was absolutely floored by the customer service Olivia showed me today. I stopped in to grab a few parking lot deals, two boxes of nitrile gloves and a pick and hook set. I also grabbed another Pittsburgh 1/2” torque wrench because the one I had at home had stopped working. Since it was only about $20, I didn’t think much of it and was just going to buy a new one. That’s when Olivia mentioned that Pittsburgh torque wrenches have a lifetime warranty and that if mine ever stopped working, I could simply bring it in and exchange it. My mind was blown!! I told her I actually had the old one sitting in my car, brought it back inside, and she exchanged it without any hassle whatsoever. On top of that, I had coupons for the items I was buying, and Olivia noticed one of them wasn’t the best coupon available. She pointed it out, I looked again, found the correct one, and ended up saving an extra $3! In today’s economy, every dollar counts!! Thanks to Olivia’s knowledge, honesty, and willingness to help, I spent about $18 instead of nearly $40. She could have easily stayed quiet and let me buy a new torque wrench and pay more, but instead she went out of her way to make sure I got the best deal possible. Excellent customer service and a great experience. Thank you, Olivia!”
120 West Liberty Street, Medina OH 44256
“It used to be that if You needed nuts bolts hardware You could count on Napa,Lately even Napa doesn't bother restocking small much needed items.The discount parts stores only offer assortment packs and seldom can You find what You need.Although this awesome store had to become part of a discount chain they try hard to still offer all that they used to and they are the last TRUE remaining parts store in this town.They are much appreciated...and they are all great people full of automotive knowledge.”
3626 Medina Rd, Medina OH 44256
“I picked up my Dewalt weed wacker Wednesday and am very grateful that Heather was there to help. Apparently my Dewalt was accidentally placed in the aisle when she found it. Your staff are both personable and helpful.Thank you.”
3768 Pearl Road, Medina OH 44256
“A huge THANK YOU to Lexi for helping my husband! We had purchased Retriever Kennels online and unfortunately they were delivered without several caps. When he went to the store she went above and beyond by calling Retriever themselves and having them mailed to us. My husband was VERY impressed by your determination!”
4914 Grande Boulevard, Medina OH 44256
“We live about 30 minutes away and choose this Home Depot because it’s consistently well stocked and clean. The staff are incredibly kind and helpful. A special shoutout to Mel in plumbing. Her energy, knowledge, and kindness are SO enjoyable. She’s the kind of employee that keeps people coming back!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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