Second Sole is a small business known for its friendly and helpful staff. Customers appreciate the knowledgeable team, especially for shoe fitting and recommendations. Many reviews mention the staff’s patience and willingness to assist, making the shopping experience positive and enjoyable. The store offers a good selection of running shoes, insoles, and clothing, with staff helping customers find the right fit for their needs. Customers often return for exchanges or additional purchases, highlighting excellent customer service. The store caters to various needs, including fitting shoes for high arches, work boots, and children's first track shoes. Some customers appreciate that the staff stays a little extra to ensure satisfaction. Overall, Second Sole is highly recommended for its caring staff, great service, and quality products, making it a trusted choice for shoe fitting and athletic footwear.