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February 2024 by Christine Naizer
Aaron is a super rep!Great customer service!
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February 2024 by matt mckenzie
Very helpful . Took the time to get me set up and the plan that was exactly what I needed
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February 2024 by Dan Simic
Excellent customer service by Aaron and his colleague. They were very helpful, professional, and spent their time searching for the best solution for me.I used to go to other Verizon stores in the past, however; I am going to go to this store exclusively from now on.
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February 2024 by Barbara Bougher
James was awesome!! Highly recommend this store!
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February 2024 by Stephanie Fish
Customer service is definitely #1!! Corey, Samuel, and Aaron were all very helpful and didn't try to upsell anything we didn't need. Much better service than Medina's other Verizon store!!
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December 2023 by David Jacobsen
Aaron was awesome! It was because of Aaron I transferred my entire household over to Verizon. He was very knowledgeable and had tons of patience. Even the calls I overheard that he made to customer service were impressive and professional. The entire experience encouraged me to go home and buy a significant amount of Verizon stock. Great Service and awesome deals! Glad to now be a customer and a share holder.
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December 2023 by Kelly Schmotzer
Excellent experience buying new phone with Corey R. He was exceptional...
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December 2023 by Drew Wallace
I had a great experience at Verizon in Medina on 18/71. Corey hooked me up with everything that I needed to upgrade my phone and it all went very smooth. I couldn’t recommend this store more, it went perfect!
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November 2023 by Jim Yannayon
We were welcomed as soon as we walked in. When we talking about new phones he explained all our options. Very knowledgeable.
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November 2023 by David Rasor
Aaron and Seth were great to work with. They had our phones set up in record time.
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October 2023 by Kathleen Schaper
I was pleased with my overall experience … the cumulative knowledge of all the employees I encountered was amazing! And they were extremely helpful.. I will go back to THIS store for sure!! They are really there to help you make a good decision for yourself!?
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September 2023 by Frankie M.A.
I had a great experience at this location. Aaron was my sales rep and he was so wonderful & patient with my obnoxious kids :) He walked me through some options I wasn't aware that I was eligible for and helped us with 3 new phones and the entire set up process. It is so difficult these days to find good customer service. It almost as if people forgot how to be kind and patient and show care. I chose this location because the other Verizon (in town) is an utter mess every time I have stopped in there. Long wait times and rude employees. I will continue to shop at this Medina location from now on. Thank you Aaron, for taking such great care of us and are needs! Keep up the great work!!
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August 2023 by EA
Aaron was great. He was helpful, answered every question, he was patient, and offered great deals and discounts
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August 2023 by Logan Ostrica
My family and I completely restructured our entire plan, we activated 6 new devices and traded our old ones in. Samuel, the store manager could not have made it easier to understand what we were doing and was very patient with us. There were reps. Josh, and Aiden, from other stores there and they were very helpful explaining things and putting screen protectors on and helping us through the process. Very nice and welcoming and environment and I would recommend this store to anyone I can.
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August 2023 by Dana
Great staff. Very knowledgeable. Samuel explained everything very clearly. Josh & Aiden were also very helpful. Thank you all.