Verizon's authorized retailer in Medina, OH, Victra, strives to create the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers describe the store as comfortable, inviting, and offering a great experience. The staff, including Aaron, Corey, Samuel, and others, are praised for their excellent customer service, professionalism, and patience. They are noted for not trying to upsell unnecessary products and for finding the best solutions for customers. The overall experience encourages customers to continue visiting this Verizon store and even invest in the company's stock.
Joshua was extremely helpful! I had to come back a couple hours later for additional help and he did a great job! Very cool and calm. He stayed after closing to make sure I knew what to do (restore my messages). Thank you so much!
April 2026
Christie was helpful and knowledgeable. She takes the time to explain the best plans and options. The best experience I've had at the Verizon store.
March 2026
Dominic took care of giving us a good new plan with phones. Excellent customer service ! Dominic is the best !!!! Loved the whole in store experience .
